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“Empathy is not a soft skill; it is the hardest skill we learn,” says Microsoft CEO Satya Nadella: Here’s how cricket taught him about leadership

Satya Nadella, CEO, Microsoft. In a corporate world obsessed with performance metrics, targets, and technical expertise, Satya Nadella believes one of the most powerful leadership qualities cannot be measured on a spreadsheet. For the Microsoft chief, empathy is not a “soft” skill to be casually added to a leader’s repertoire. It is among the hardest […]
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